Customer Help
Our happy team is always here to assist.
Common purchase queries answered
Orders and Shipping
We ship via USPS Priority Mail or UPS Ground. Expect delivery within 3-5 business days, unless you’ve chosen expedited 1-2 day shipping.
To create an account, visit the “My Account” section and register for a new account.
Update your address easily in My Account. Simply navigate to the “Addresses” tab to change both your billing and shipping information.
View your order history by visiting the “Orders” tab in your My Account section.
No, we do not store credit card information in our records.
Yes, we do charge sales tax on purchases. The applicable sales tax rate depends on your location.
We ship nationwide across the United States and strive to deliver our products internationally wherever possible.
Most orders ship in a single package, but this can vary depending on what you’ve purchased.
If you need to swap an item
Returns and Exchanges
We gladly accept returns or exchanges within 30 days. Simply cover the return shipping cost, and we’ll take care of the rest.
If you received the wrong item, please contact us so we can resolve this issue for you. We’re happy to help!
If you received a damaged product, please contact us immediately so we can resolve the issue as quickly as possible.
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Fill out the form on this page or call us at (855) 699-3267. We’ll respond within 24 hours.
Entered the wrong address? No problem! Contact us immediately and we’ll gladly update it for you.
Yes, you can change or cancel an order within 24 hours of placing it. However, please be aware that we prioritize fast shipping and your order may already be in process after this time frame.
No, items that are sold out are not currently available for purchase. We apologize for the inconvenience.